隱私權政策與個資保護聲明

Privacy Right

The medical institutions within the STARCLINIC system (including all STARCLINIC located throughout Taiwan, hereinafter referred to as “the Clinic”) operate on the basis of mutual trust between our clients and the Clinic. By using this website and related services, or by registering as a member of the Clinic, you agree to the collection, handling, and use of your personal data in accordance with the principles set forth in this Privacy Policy.

The principles of the Clinic’s Privacy Policy are as follows:

I. The Clinic will collect personal data that is relevant and necessary for its business operations, including your name, telephone number, date of birth, national identification number, email address, mailing address, and other personal information required for specific purposes consistent with the Clinic’s scope of services.
II. The Clinic may use your personal data to provide you with enhanced customer service.
III. Unless we have obtained your consent, are required to do so by law, or have provided prior notice to you, the Clinic will not disclose your personal data to any external organization.
IV. The Clinic may be required to disclose your personal data to government agencies or other regulatory authorities overseeing the Clinic. Such disclosures will only be made when those authorities possess the appropriate legal authority to request such information.
V. The Clinic is committed to maintaining accurate and up-to-date records of your personal data. You may request revisions to your personal data at any time.
VI. The Clinic expressly requires that all employees and third parties authorized to access your personal data comply with the Clinic’s confidentiality obligations.
VII. In response to changing circumstances, legal amendments, or other developments, this website reserves the right to revise or modify its Privacy Policy at any time. You should review the Policy regularly to stay informed of your current rights and obligations. If you continue to use this website and its services after any revision or modification to this Policy, you will be deemed to have accepted and agreed to such revisions and modifications.

The Clinic adheres to the above principles as a reflection of the high value we place on the trust you place in us.

Scope of the Privacy Policy

I. This Privacy Policy applies to the collection, handling, use, and protection of personal data involved when you use the various services available on this website.

Data Security Measures

I. Our clinic places a high priority on security and is committed to ensuring that your personal data is protected and will not be accessed, handled, or deleted by unauthorized parties, whether intentionally or accidentally. To ensure data security, we implement appropriate measures in our facilities, electronic systems, and management practices to protect your personal data.
II. The secure areas of this website use the industry-standard Transport Layer Security (TLS) protocol and 256-bit encryption technology to protect your personal data.
When you provide important information to our clinic, such as your personal data, the information is automatically converted into encrypted code before being securely transmitted over the Internet.
III. The servers supporting this website are protected by firewalls, and we continuously monitor our systems to prevent unauthorized access. We will take all reasonable steps to ensure that personal data is not retained longer than necessary and will comply with all the applicable laws and regulations of the Republic of China (Taiwan) regarding the retention of personal data.

Personal Security Measures

I. Please keep your password and any personal data, such as your username, email address, and other transaction-related information, secure. In particular, ensure that such information is not intentionally or unintentionally shared with, provided to, or used by unauthorized persons. Never allow others to obtain your personal data without your permission. Our clinic will make every effort to maintain high security standards in order to protect your interests.
II. Your personal data belongs exclusively to you and should be kept strictly confidential. If you believe that your personal data has been disclosed to a third party, lost, stolen, or otherwise used without authorization, you are responsible for notifying the Clinic immediately.
III. If you share a computer with others or use a public computer, be sure to close your browser window after use to prevent others from accessing your emails or any personal data.

Collection of Personal Data

I. Use of Cookies
When you browse this website, information may be recorded to analyze visitor traffic and general website usage. Some of this information is collected through cookies. Cookies are small data files that are automatically stored in the Internet browser installed on a visitor’s computer and may be retrieved by this website during future visits. Most cookies remain valid only for a limited period of time or for a single visit. Cookies do not contain information that would enable others to contact you by telephone, email, or other means. You may disable or restrict cookies through your browser settings. However, refusing, disabling, or restricting cookies may cause certain website functions to operate improperly.

II. Marketing Activities
From time to time, our clinic may collect personal data from visitors to this website or from individuals who participate in contests or promotional activities conducted online, by telephone, or through our Facebook page. Such personal data is provided voluntarily by participants. The Clinic will explain the purpose for collecting the data and ensure that it is used only for the purposes disclosed at the time of collection. The data may be used to send participants information about products, services, and other marketing materials that we believe may be relevant to their needs. We may also invite website visitors to participate in market research, opinion surveys, and similar activities. You may choose to receive marketing and promotional information by email. If you no longer wish to receive promotional information by email or direct mail, you may opt out at any time.

If you would like us to stop sending you promotional information by direct mail, please call our customer service hotline at 0800-277-889 or contact one of the Clinic’s customer service representatives. We will promptly process your request (except for data that has already been processed before we receive your instructions) and will not charge any fee, ensuring that promotional materials will no longer be sent to you by direct mail in the future.

Our Data Collection Notice

I. To handle communications between you and the Clinic and to provide information about appropriate products and services.

II. For the purposes described in Paragraph 1 above, as well as for matters within the scope of the Clinic’s registered business activities, Articles of Incorporation, or other purposes permitted by law (including but not limited to marketing conducted independently or jointly with others, consumer protection, consumer/customer management and services, e-commerce services, account administration, contractual or quasi-contractual relationships and other legal matters, surveys, statistics, research analysis, information and database management, and the collection, handling, and use of personal data by non-government agencies as required by law).

III. To provide personal data to the recipients described in Paragraph 3 below for purposes consistent with their registered business activities, Articles of Incorporation, or as otherwise permitted by law. The Clinic may collect, handle, use, and internationally transmit your relevant personal data (as detailed in Paragraph 2). In accordance with the provisions of the Personal Data Protection Act, we hereby inform you of the following matters. Please read them carefully.

Specific purposes for collecting personal data: In accordance with the specific purposes and categories of personal data under the Personal Data Protection Act promulgated by the Ministry of Justice, the specific purposes for which your personal data is collected are detailed in Appendix I.
Categories of personal data collected: The categories of personal data collected are based on the data actually obtained through the Clinic’s interactions and business dealings with you. Depending on the needs of different business activities, the Clinic may collect your personal data in the following five categories listed in the specific purposes and categories of personal data under the Personal Data Protection Act promulgated by the Ministry of Justice:

− Identification information (C001–C002), such as name, telephone number, bank account number, or credit card number
− Personal characteristics (C011–C013), such as gender and date of birth
− Social circumstances (C031–C041), such as residential address, property information, and residency documentation
− Financial transactions (C093), such as payment and receipt amounts, credit limits, payment methods, and transaction records
− Other information (C131–C132), such as email addresses and other information that cannot be classified under the aforementioned categories

IV. Period, area, recipients, and methods of personal data use:

1. Period: The retention period corresponding to the specific purpose for which the personal data was collected; the retention period prescribed by the applicable laws and regulations or contractual agreements governing the preservation of such data (e.g., under the Business Entity Accounting Act); or the retention period established by the Clinic (whichever is longer than the period required by law).
2. Area: The Republic of China, including Taiwan, Penghu, Kinmen, and Matsu.
3. Recipients: The Clinic; organizations affiliated or cooperating with the Clinic (such as 新星顧問有限公司, Starry Biotechnology Co., Ltd., and StellarCell Biomedicine Inc.); outsourced service providers; third parties having cooperative, agency, or commissioned relationships with the Clinic (including but not limited to organizations engaged to conduct market research); recipients of internationally transferred personal data not restricted by the competent central authority; the Clinic’s joint marketing and promotional partners; other organizations having business or transactional relationships with the Clinic; competent authorities and other regulatory agencies having jurisdiction over the Clinic; judicial authorities; and other government agencies.
4. Methods: By automated devices or other non-automated methods.

V. Pursuant to Article 3 of the Personal Data Protection Act, you may exercise the following rights with respect to your personal data held by the Clinic:

1. Except as otherwise stipulated by Article 10 of the Personal Data Protection Act, you may inquire about, request access to, or request copies of your personal data. The Clinic may charge necessary costs as permitted by law.
2. You may request supplementation or correction of your personal data, provided that you appropriately explain the reasons and supporting facts as required by law.
3. You may request that the Clinic cease collecting, handling, or using your personal data, or request the deletion thereof. However, this shall not apply where the Clinic must retain or use the data to carry out its business operations as required by law.
If you wish to exercise any of the above rights, please contact the Clinic’s Customer Service Center at [email protected] or call the Clinic’s customer service hotline at 0800-277-889. The Clinic will engage in the necessary follow-up actions in accordance with your request. If you do not wish to receive marketing mail or communications, please call the Clinic’s customer service hotline at 0800-557-889. A representative will explain and handle the relevant procedures.

VI. The impact of declining to provide personal data:
You may choose whether to provide the relevant personal data. However, if you decline to provide the relevant data, the Clinic may be unable to conduct the necessary review and processing operations, and therefore may be unable to provide related services. In such cases, the Clinic reserves the right to decline your application for or provision of such services.

VII. You agree that the Clinic reserves the right to revise this notice, and that following any revision, the Clinic may notify you of the key amendments and the designated webpage through verbal communication, written notice, telephone, text message, email, facsimile, electronic documents, announcements at branch locations, website postings, or any other method reasonably capable of informing you or enabling you to become aware of such revisions (including but not limited to providing a link to a webpage containing the full text of this notice). At that time, please review the contents of the designated webpage carefully.

VIII. If any provisions regarding the collection, handling, use, or international transfer of personal data contained in agreements or documents previously signed by you or the Clinic conflict with this notice, this notice shall prevail.

Appendix I: Specific Purposes for the Collection of Personal Data

In accordance with the specific purposes and categories of personal data under the Personal Data Protection Act promulgated by the Ministry of Justice, the specific purposes for which the Clinic collects your personal data are as follows:

◎ Collection, handling, and use of personal data by non-government agencies as required by law
◎ Credit card, cash card, debit card, or electronic ticket services
◎ Contractual or quasi-contractual relationships, or other legal matters
◎ Consumer and customer management and services
◎ Consumer protection
◎ Educational or training administration
◎ Online shopping and other e-commerce services
◎ Advertising or commercial activity management
◎ Surveys, statistics, and research analysis
◎ Supervision and administration of regulated businesses by other government agencies
◎ Collection, handling, and use of personal data by natural persons for legitimate purposes
◎ Other business activities consistent with registered business items or Articles of Association

Privacy and Security Policy inquiries and remedies: If you have any questions or comments regarding the exercise of rights under this Privacy and Security Policy, or if any department of the Clinic is found to have violated this policy, you are welcome to report the matter by email to the Clinic’s designated mailbox. Email: [email protected]

Copyright Notice

All content published on websites operated by the Clinic, including but not limited to text, photographs, images, illustrations, audio recordings, audiovisual materials, files, website layouts, webpage designs, animations, and other materials, unless otherwise specified, is protected by the copyright laws of the Republic of China (Taiwan), international copyright treaties, and intellectual property laws of various countries. Such intellectual property rights include, but are not limited to, trademark rights, patent rights, copyrights, trade secrets, and proprietary technologies.

● The Clinic includes the domains starclinic.com.tw and mobile.starclinic.com.tw, as well as the New Star Consulting Co., Ltd app/Star System/ STARCLINIC LINE account/ STARCLINIC Facebook, Instagram, TikTok, YouTube, and other social media platforms.

The intellectual property rights to the content of this website belong to the Clinic or to other content providers who have authorized our clinic to use such content.

Unless otherwise stipulated by law or authorized in advance by the operating entity of this website, users may not download, repost, or otherwise reproduce any content from this website, nor may they provide such content to the public in any form by editing, modifying, excerpting, publishing, publicly broadcasting, publicly transmitting, reselling, renting, adapting, distributing, publicly performing, publicly displaying, publicly presenting, or through any other means. Any watermarks, copyright notices, trademarks, or other proprietary notices affixed to or accompanying content published on this website are strictly prohibited from being altered or removed. Users may not use any portion or all of the content and services provided through the Clinic’s website for profit-making purposes. Any liability arising therefrom shall be borne solely by the user. For ordinary personal use, any website may link to the Clinic’s website without obtaining prior consent from this website. However, the link must clearly identify the name of the source website. If a link is likely to mislead users, or if the manner in which the link is presented may cause users to mistakenly believe that a commercial relationship exists with our website, such linking will not be permitted by the Clinic. Please be sure to contact us to obtain confirmation.

The Clinic may provide or establish links to third-party websites. The webpages and information accessed through such links are provided by the linked websites. All associated rights belong to those websites, content providers, or lawful rights holders. The Clinic’s website does not guarantee the authenticity, accuracy, timeliness, completeness, or legality of such content.

The interpretation and application of this Notice, as well as any disputes arising from it, shall be governed by the laws of the Republic of China (Taiwan), excluding rules that would require the application of foreign law according to the Act Governing the Choice of Law in Civil Matters Involving Foreign Elements. Any dispute arising from this Notice shall be subject to the jurisdiction of the Intellectual Property and Commercial Court as the court of first instance.

If you wish to use any content or services from this website, or if you have content licensing needs, please contact us through ourconsultation website.